Frequently Asked Questions
Do you deliver?
Yes (based on availability). Within Ashland Oregon city limits ($8), most Medford locations ($30) and other Rogue Valley locations for an additional fee, calculated based on mileage from Ashland OR. Unfortunately I do not ship at this time.
How do I place an order?
Please e-mail (jolenesweets@gmail.com) or click on the "contact me" link to check on availability. Dates often book quickly, however, if you're having a sweets emergency, please e-mail to see if I have availability for that last minute request!
I Need Something Today!
Unfortunately, orders need to be placed at least 24 hours in advance, as all items are baked from scratch and fresh to order. Please click on the "contact me" link to check on availability for future orders.
Where is your shop located?
I bake out of a licensed kitchen in Ashland OR and do not have a store front location.
Can you handle food allergies?
Although my kitchen is not gluten free certified, and cannot guarantee that I have an allergen free kitchen, I can work with your specific allergy and discuss the options. I have gluten-free options for some items and take necessary precautions when baking these products.
Allergen Disclaimer:
The following allergens are in my licensed kitchen and I cannot guarantee a 100% allergen-free product due to inadvertent cross contamination: WHEAT, EGGS, MILK, CORN, SOY, COCONUT, PEANUTS, and TREE NUTS (pecans, almonds, hazelnuts, walnuts, pistachios).
